PBM Support Services

Pharmacy Benefit Management And Inbound/Outbound Call Center Support

support services

White-Glove Concierge Support


PharmaCentra’s Representatives are vital to the company’s successful efforts for clients. Our dedicated professionals have extensive experience and are monitored to ensure that all communication is conducted with maximum efficiency, respect, and compliance with laws and regulations.

Why Outsource To Us?

Committed to Quality

Market Experience

Customized Solutions

Proven Success

HIPAA Compliant

True Strategic Partner

Service Solutions:


+ Physician Onboarding

+ Customer Satisfaction Surveys

+ General Customer Support

+ Mail/Email Fulfillment

+ General Customer Support

+ Help Desk Support

+ Prior Authorization Services

+ Inbound Refill Requests

+ Outbound Refill Reminders

+ Patient Support & Education

+ Physician Communications

+ Outbound Customer Retention

Interested in learning more?